cj999 Terms & Conditions

1. General Terms

cj999 is an online casino and sports betting platform that provides services to users in Bangladesh. The terms and conditions set out in this document form a binding legal agreement between cj999 and its users.

By accessing, browsing, or using the platform, you agree to abide by these terms. To use cj999's services, you must register a valid account and meet all applicable conditions.

These terms may be updated from time to time. Changes will take effect as soon as they are published on the platform. It is the user's responsibility to review these terms regularly.

2. Account Registration & Eligibility

2.1 Age Requirement

You must be at least 21 (twenty-one) years old to open an account on cj999. Minors are strictly prohibited from using this platform. We may request a copy of a valid ID to verify your age.

2.2 Registration Conditions

You must meet the following conditions when registering an account:

• All information relating to your identity must be accurate, complete, and up to date.
• Only one account per person is allowed. Creating multiple accounts is strictly prohibited.
• You must register in your own name — opening an account on behalf of or as a representative of another person is not permitted.
• Online gaming must be legal or permitted in your place of residence or jurisdiction.
• You must not be a Politically Exposed Person (PEP).

2.3 Identity Verification

cj999 follows a KYC (Know Your Customer) policy. To verify your identity, we may request a copy of your national ID card, passport, or other government-issued identification. Withdrawals may be restricted until the verification process is complete.

3. Account Security

You are solely responsible for maintaining the security of your cj999 account. Keep your login credentials (username and password) confidential and do not share them with anyone.

• Use a strong password that is difficult to guess.
• If you log in on a public or shared computer, always log out after use.
• If you suspect any unauthorized access to your account, notify our support team immediately.
• You are responsible for all activities carried out from your account.

4. Deposits & Withdrawals

4.1 Deposit Rules

The minimum deposit amount on cj999 is ৳300 (three hundred taka). Deposits can be made using the following payment methods:

• bKash — Bangladesh's most popular mobile banking service.
• Nagad — The postal department's digital financial service.
• Rocket — Dutch-Bangla Bank's mobile banking service.
• Upay — United Commercial Bank's digital payment service.
• Bank Transfer — Via major commercial banks including Dutch-Bangla Bank, BRAC Bank, and Islami Bank.

All deposits are processed through secure SSL encryption. If a deposited amount is not reflected in your account, please contact our support team.

4.2 Withdrawal Rules

The minimum withdrawal amount is ৳800 (eight hundred taka). Withdrawal requests are generally processed within 10 to 45 minutes.

• Withdrawals can only be made from verified accounts.
• Withdrawals must be made using the same payment method used at the time of deposit.
• cj999 reserves the right to carry out additional verification for suspicious transactions.
• Withdrawals may be restricted if bonus wagering requirements have not been met.

5. Bonuses & Promotional Offers

5.1 Welcome Bonus

A 200% bonus up to ৳20,000 applies on your first deposit at cj999. For example: depositing ৳1,000 gives you a ৳2,000 bonus, making your total balance ৳3,000. Alternatively, depositing ৳22,000 gives you the maximum bonus of ৳20,000, making your total balance ৳42,000.

5.2 Wagering Requirements

A 25x wagering requirement must be met before bonus funds can be withdrawn. Wagering is calculated on the bonus amount only, not on the combined total of the deposit and bonus. Example: ৳2,000 bonus × 25 = ৳50,000 in bets required before withdrawing winnings from the bonus.

5.3 General Bonus Usage Rules

• Each user is eligible for each bonus offer once only.
• Bonus balances may have a specific expiry period.
• Multiple bonuses cannot be used at the same time unless explicitly stated.
• cj999 reserves the right to modify or cancel any bonus offer at any time.
• If evidence of fraudulent bonus claiming is found, the account may be closed immediately.

6. Gaming Rules

6.1 Fair Play Policy

cj999 is committed to ensuring fair and transparent outcomes in all games. Our games are powered by world-class software providers, and results are determined using a Random Number Generator (RNG).

6.2 Betting Rules

• Specific rules apply to each game or bet.
• If an incorrect result is displayed due to a technical error, cj999 reserves the right to settle based on the correct result.
• Bets on the outcome of events that have already been confirmed in sports betting are not accepted.
• If a game is interrupted due to internet or technical issues, cj999 will follow the applicable gaming rules.

6.3 Live Casino Rules

Live casino games are played with a real-time dealer. In live games, the outcome of each round is final, and no changes are accepted after the dealer's announcement. No claims from players will be entertained if a session is disconnected due to connection issues.

7. Prohibited Activities

The following activities are strictly prohibited on the cj999 platform and may result in account closure as well as legal action:

• Registering or operating an account using fraudulent information.
• Creating multiple accounts or using another person's account.
• Placing artificial or coordinated bets with the intention of earning bonus funds (Bonus Abuse).
• Using software, bots, or automated tools to play games.
• Using any technical advantage to alter game outcomes.
• Using the platform for money laundering or illegal financial transactions.
• Fraudulent behavior or harassment toward other users.
• Attempting to interfere with the platform's security systems.
• Gambling with funds belonging to a third party.

8. Responsible Gaming

cj999 places responsible gaming as its highest priority. We believe gambling should be a source of entertainment, not a cause of financial hardship.

8.1 Self-Limits

• You can set daily, weekly, or monthly deposit limits on your account.
• You can take a break from the platform for a set period of time.
• Permanent self-exclusion is also available.

8.2 Support

If you or someone you know is struggling with a gambling addiction, please contact our 24/7 support team. For more information, visit our Responsible Gaming page.

Remember: gambling should never be treated as a source of income. Always play within your means.

9. Privacy & Data Protection

The security of your personal information is one of cj999's primary responsibilities. We store all information you provide with the highest level of security.

• Your personal information will not be sold or transferred to third parties.
• Our servers are protected by SSL encryption.
• Information may be shared with the relevant authorities where required by legal obligation.
• For more details about our data collection and usage policy, please visit the Privacy Policy page.

10. Limitation of Liability

To the maximum extent permitted by applicable law, cj999 will not be liable for any loss arising from the following:

• Game interruptions due to loss of internet connection or technical errors.
• Failure of third-party services (payment gateways, software providers).
• Service disruption due to natural disasters, war, or government directives.
• Loss resulting from the user's own negligence or security breach.
• Loss resulting from unauthorized third-party access, provided cj999 has taken reasonable security measures.

11. Account Suspension & Closure

11.1 cj999's Authority

cj999 may temporarily suspend or permanently close an account without prior notice in the following circumstances:

• Violation of any clause of these terms and conditions.
• Suspicion or evidence of fraudulent activity.
• Failure to complete KYC verification.
• Non-compliance with applicable laws or regulations.

11.2 Closure at User's Request

If you wish to close your account yourself, please contact our support team. Any valid balance may be withdrawn before the account is closed, however any bonus balance will be forfeited.

12. Dispute Resolution

Any dispute between cj999 and a user will first be addressed through negotiation.

• Submit any complaint in writing to our support team.
• Upon receiving a complaint, cj999 will investigate and respond within a reasonable time.
• Technical logs and records will be considered as final evidence in the resolution of disputes.
• In disputes regarding gaming outcomes, cj999's designated system logs will be considered the final account.

13. Changes to Terms and Conditions

cj999 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, a notice may be sent to users' registered email addresses.

Continued use of the platform after updated terms and conditions have been published will be considered acceptance of the new terms. It is your responsibility to review this page regularly.

14. Contact

If you have any questions or complaints regarding these terms and conditions, please contact cj999's support team:

• Live Chat: Available 24/7.
• Email: [email protected]
• Language: Support is available in Bengali and English.

We will try to respond to your questions as quickly as possible. You can also visit our FAQ page for more information.